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Who is Legacy Mark
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answer here.
Legacy Mark has been dedicated to serving the cemetery industry since
1987. We were originally named TLMills & Associates and we changed
the name to Legacy Mark LLC in the 1990's for our incorporation. We
are proud to say that our customers include cemeteries of all sizes
and all shapes: Large and small, municipal and private, religious
and secular.
We started out with a business mission to help the cemetery industry
work smarter, not harder, and we have focused our energies since
1987 to develop and refine software products that are easy to
use and produce great results. We invite you to give us a call
to discuss your situation and how we can help you; click
here to find out how. View
answer here.
Legacy Mark strives to be the technology partner of choice for cemeteries by making computer
software and the internet valuable assets, not problems. Our goal is to deliver long term benefits
based on our clients' key business requirements of being Secure, Efficient, Economical, Available,
and Durable. We endeavor to make our customers confident that their technology secures their
information for posterity and enables them to respond rapidly and effectively to their customers'
needs. We invite you to give us a call to discuss your situation and how we can help you;
click here to find out how. Do Legacy Mark products work on Windows® computers?
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answer here.
Yes, all of our products support Microsoft Windows® XP, Vista, Windows 7, and Server 8 .
How does Legacy Mark Support its software?
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answer here.
We support our customers in many ways:
o Phone: You have access to our staff through a toll-free 800 number 24 hours per day, 7 days per week.
o Internet: We have an complete customer support web site (CemWeb Customer Support Center) that provides all the downloads, updates, service bulletins and technical answers needed for our product lines.
o Email: Our products include a direct email form from INSIDE our
software programs to allow our customers to easily send questions
and comments to us.
o Service: We will send a representative to your facility to assist
you.
o Bulletins: We issue service bulletins to alert customers to special
needs or requirements.
o Fax: Fax in your questions/details into our office.
Can Legacy Mark products keep track of multiple cemeteries? View
answer here.
Absolutely! Our software easily tracks multiple cemeteries and there is no charge to add cemeteries to your system.
Can Legacy Mark products be used at remote locations?
View
answer here.
Yes! We have customers working at remote offices and tying in to a
home office over phone lines, the internet and dedicated lines. Using
products like Remote Desktop, LogMeIn, GoToMyPC, and Windows Terminal Server remote access is easy and efficient
and allows for centralized control of multiple locations and multiple
cemeteries. We have many customers that access their Legacy Mark
systems from home for weekend support.
How can I get a print out of the information on the web page?
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answer here.
On each of our product pages we offer details and graphics about a
particular software module. For your convenience we have included
in our web page a summary of this information in PDF format. Accessing
these summaries is easy. At the top of each product page is a link
to our PDF format summaries.
Can I pick the modules I want or do I have to buy them all?
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answer here.
Our software products are packaged based on a flexible,
modular design to give our customer's the ability to select the
right combination of modules to satisfy their needs. This means
that you select just the software that satisfies your needs at your
cemetery. If you are looking to just replace your paper records
(lot cards, owners cards, burial books, etc...) with an efficient
computer system you should select our Cemetery Office Management
module. If you would like to have a computerized mapping system
to link to your records automatically you can select our CemMap Cemetery Mapping module. If the financial records are of interest,
you can select our Cemetery Accounts Receivables modules.
How can I talk to someone at Legacy Mark?
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answer here.
We are happy to talk to you regarding your situation and how Legacy
Mark can help contribute to your continued success. Click
here to go to the page that summarizes all of our contact information. How do I get pricing for Legacy Mark Products?
View
answer here.
Our software products are packaged based on a flexible, modular
design to give our customer's the ability to select the right combination
of modules to satisfy their needs. The pricing for these modules
is depends on the intended usage. For example, a single work station
in a small cemetery has a different pricing structure for the software
licenses than does a networked, multi-cemetery operation. The mapping
service for a 2,000 grave cemetery is different than for a 100,000
grave cemetery.
As you can see, pricing for our products depends on its intended
use. That is why we provide a quotation form on our webpage to gather
the necessary information to provide a custom quote. Click
Here to go to our Request Information page where you can quickly
and easily submit the specifics for your needs and your cemetery
for a quotation. |
